Hotel Transfers
Elevate the guest experience with premium transport
The service
We offer an exclusive transport solution designed for luxury hotels, boutique hotels and hotel chains wishing to provide their guests with an exceptional transfer experience. From airport pick-ups to private excursions and hourly chauffeur hire. We integrate with hotel operations to deliver seamless hospitality that guests will remember. We have corporate agreements available with preferential rates and centralised invoicing. Our chauffeurs are trained in five-star protocol, including discreet luggage handling, welcome signage with the hotel branding, and multilingual assistance. We currently partner with leading properties across Spain's principal cities, and our operations team is available around the clock to handle last-minute guest requests, schedule changes and VIP arrivals.
Benefits of Our Service
What sets every service apart
Integration with the hotel concierge team
Preferential rates and centralised monthly invoicing
Chauffeurs trained in hospitality and VIP guest service
Vehicles with an impeccable image reflecting the hotel's standard
Services for Hotels
Tailored to every occasion
Premium Airport Transfers
Our most requested service. We collect your guests at Barajas, El Prat, Malaga or any airport with a personalised hotel name board, luggage assistance, and a vehicle with welcome amenities (water, cold towels, hotel information).
Chauffeur by the Hour
Full availability for your guests to explore the city, go shopping or attend meetings. The chauffeur remains at their disposal for the entire booked period, adapting to their wishes.
Excursions & Private Tours
Toledo from Madrid, Montserrat from Barcelona, the wineries of La Rioja, the Alhambra from Marbella… We offer private chauffeured tours (with an optional guide) for guests seeking exclusive experiences.
Transport for In-Hotel Events
Weddings, conferences and gala dinners held at your hotel. We coordinate guest transport from airports, stations and other hotels, integrating seamlessly with your events team.
Limousine Service for Special Occasions
Anniversaries, marriage proposals, private celebrations… Special vehicles with champagne, decoration and extra attention for your guests’ once-in-a-lifetime moments.
Why the Finest Hotels Choose Privyde
Why trust Privyde
An Extension of Your Team
We are not an outside vendor: we integrate with your concierge, we know your standards, and we represent your hotel with the same excellence as your own staff. Your guests will never notice we are an external service.
Luxury Hospitality Training
Our chauffeurs receive specific training in VIP guest care, hotel protocol, discretion and anticipating needs. They know how to open doors, handle luxury luggage and create a flawless experience.
A Dedicated Account Manager
A single point of contact who knows your hotel, your frequent guests and their preferences. Available to resolve any situation, from a last-minute booking to a complaint that needs follow-up.
Simplified Billing & Reporting
Centralised monthly billing, a breakdown by department if you need it, and usage reporting so you can analyse the service. Agreed pricing with no surprises.
How It Works
How we work
Contact our hotel partnerships department
Together we define the rates, services and operational protocols
We activate the provision integrated with the concierge and reception team
Vehicles for This Service
The recommended fleet
Suggested vehicles for this service. The assigned model may vary by availability, always within the same category.
Frequently asked
Before you book
How does the hotel partnership programme work?
We establish a framework agreement with the hotel that defines rates, service levels and operational protocols. The concierge team can book transfers directly through our dedicated line, and we issue a single consolidated monthly invoice.
Can your chauffeurs display our hotel branding?
Yes, we can provide welcome signage featuring the hotel logo and the guest name at airport arrivals. We also adapt our dress code and greeting protocol to align with the property's brand standards.
Are you available for last-minute guest requests?
Our operations team is available around the clock, 7 days a week. We can typically arrange a premium vehicle within 45 minutes for urgent requests, ensuring guests are never left waiting.
Hotel Transfers
Request your hotel transfers service
Tell us the details and receive a tailored proposal, with no obligation.
